Shipping and Delivery

In the face of the challenges posed by the current global COVID-19 situation, Lone Rider is working to maintain a reliable delivery service to all of our customers. As shipping lines are being prioritized for essential medical equipment, we are experiencing some delays.
For a more detailed breakdown of our current shipping times, please see below:

US and Canada: 5 to 7 days.
European Union countries: 5 to 7 days.
UK: 3 to 5 days.
Switzerland: 5 to 8 days.
Australia: 10 to 12 days (depending on area).
Norway: 5 to 8 days.
Ukraine: 25 days.
Russia: 20 to 30 days.
Other countries (see complete list at bottom of this page): 10 to 12 days

Tracking number will be updated 2-3 days after we ship your parcel.

If you have any additional questions, please e-mail: anna@lonerider-motorcycle.com


Currently LONE RIDER processes and ships items Monday through Friday. Orders placed on Saturday or Sunday (or major Holidays) will be processed on the following business day.

Delivery time = Processing time + Transit time

Processing time — the time from the moment when you placed your order to the moment when LR hands the ordered product/-s over to the delivery service.

If anything in your order needs to be checked before processing, we will send you an email ASAP.

Processing time :

  • for products in stock: 1-2 business days (or more if the order requires checking)
  • for PRE-ORDER products — might take up to several months as we are manufacturing those products (please see specific product page for expected shipping timing)

Transit Time — the time between when the product/-s is ready for delivery service pick-up to when it appears at your doorstep.

Transit time :

  •  for tents and LR luggage: 3-8 business days *

! For delivery to EU countries please add 2 days (we are transferring products to EU warehouses first)

MiniBags, accessories and spare parts — if shipped together with tents or LR luggage— will be delivered within the same transit timing.

  • for MotoArmor range (Headlight Guard), MiniBags, accessories and spare parts (if shipped separately): 10-16 business days *

! If you wish your Headlight Guard / MiniBags / accessories / spare parts order to be delivered by a swifter shipping method — please mention it in a Note when placing your order or email us right after.

If it can be done — we will promptly send you a payment request for the additional amount (within 15-25 EUR) to cover the difference in shipping costs.

As a rule deliveries are not made on weekends. Please do not consider weekend days (Saturday, Sunday) or major local Holidays when estimating delivery date for your order.

Here you can see some examples of calculated delivery times:

Product/ -s In stock/ Pre-order Delivery to Delivery time
MotoTent in stock France 6-12 business days
MotoTent in stock USA 4-10 business days
ADV Tent + SOS groundsheet in stock Germany 6-12 business days
ADV Tent + SOS groundsheet in stock Australia 4-10 business days
Headlight Guard in stock Belgium 10-17 business days
Headlight Guard in stock Canada 10-17 business days
MotoBags in stock France 6-12 business days
MotoBags in stock USA 4-10 business days

 

* Very remote locations may take a little longer.

Need to track your order? Track your order with the tracking number emailed to you here: https://www.17track.net/en

All deliveries include :

  • Quick shipping
  • Insured shipping
  • Tracking numbers supplied
  • Shipping with the worlds premium logistics companies (DHL/TNT etc.)

Free product delivery for :

  • MotoBags
  • MotoTent
  • MiniTent
  • ADVTent
  • Headlight Guard Kit
  • Overlander 30/48L
  • All orders over 150€/$168*

Shipping locations

*We ship free to orders over 150€/$168 the following countries:
Andorra, Australia, Austria, Bahrain, Belgium, Bhutan, Brunei, Bulgaria, Cambodia, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Holy See (Vatican City State), Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.

If the total order value is under 150€/$168 a small shipping fee will be applied, this will be calculated at checkout.

 

If your country is not listed above, your shipping is free for orders over 200€/$222, If the total order value is under this amount, a shipping fee will be applied, this will be calculated at checkout. The following countries receive free shipping on orders over 200€/$222:

Afghanistan, Albania, Algeria, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Burundi, Cape Verde, Caribbean Netherlands, Cayman Islands, Chad, Chile, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Croatia, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea Bissau, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lesotho, Libyan Arab Jamahiriya, Madagascar, Malawi, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Nigeria, Pakistan, Panama, Papua New Guinea, Peru, Republic of Cameroon, Reunion, Rwanda, Saint Kitts And Nevis, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Sint Maarten, Solomon Islands, Somalia, South Africa, St. Vincent, Suriname, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Republic Of Uzbekistan, Uruguay, Vanuatu, Venezuela, Virgin Islands, Zambia, Zimbabwe.

No Service:

Iran, Kosovo, North Korea, North Macedonia, Syria, Yemen.

If you have any additional questions, please e-mail: anna@lonerider-motorcycle.com